Due to older legacy systems at the Agency it became difficult to manage and connect six individual locations. Some challenges Metropolitan Telephone faced with this project was working between multiple sites, no down time to test the systems, and a very large deployment of phones.
The Mitel MiVoice Business platform was a perfect solution for the Agency. It was designed to meet the needs of businesses from 5 to 65,000 users in a single (or multi-site) setup. The Agency can expect increased communication reliability between locations, ease in management, and higher efficiency and reduced overhead.
“Metropolitan Telephone has provided outstanding customer service to our Agency for the past 7 years. Their professional, knowledgeable and courteous staff have been responsive to agency calls and always resolved issues in an effective and timely manner.”