Service Solutions

As the communications and technology landscapes continue to change, companies of all sizes find themselves at different stages of development with their systems and solutions. Some are dealing with analog lines and legacy systems, others are implementing the newest digital technologies, and still others are dreaming about a new system to meet current and future needs. At Mettel, we understand this and have everything to help companies take the next step and develop the best solution to meet their needs.

As a full service communications company, we offer a variety of services to support your business. Whether that means supporting a system we sold or installed or helping make your existing system perform better. Our solutions are flexible, tailored to meet your unique needs.

Whether you are looking to Mettel to augment staff, provide insight into industry best practices, or simply bring a new perspective to your business, our services are designed to help you accomplish your goals.

Consulting Services

No matter your industry or the size of your business, sometimes you need expert advice—to improve your performance or to fix a process that has gone wrong. Our consulting experts provide you with expertise and advice for projects of all sizes, in areas such as strategic planning, network assessment, virtualization, cloud computing strategy, and business continuity planning.

Communications Assessment

Communications systems and devices are complex and always changing. Let our team help you understand the best practices in your industry, including BYOD and mobility alternatives, business process and application design, the health of converged networks, communication system design, and carrier services assessment and cost analysis.


Your business depends on uninterrupted performance. Look to Mettel for the services to ensure that your business is up and running when it needs to be, including preventative maintenance, 24×7 network monitoring, performance metrics, real-time online network status, prompt issue resolution (including on-site when necessary), software upgrades, and troubleshooting carrier services.

Project Management

Large projects can be complex and they require a lot of attention at all stages to be successful. Let our expert project managers help you with project components like task management, contact points, resource scheduling, coordination with third party vendors, and maintaining due dates for deliverables.


Skills development and instruction are critical elements for implementing and managing communications systems and achieving your business goals. We customize all our training to meet the needs of your organization and specific technology solutions, using methods such as leader-led training on site or at the manufacturer training facility, web-based online training—leader led live or pre-recorded, as well as train the trainer programs and user guides. Whichever method you choose, our trainers work with everyone on your team to ensure success, from end-users to supervisors.

With Mettel services, you have access to the expertise, advice, and best practices that will take your communications systems, and your company, to the next level.